Ledger.com/Start | Getting Started® — Ledger Support

Getting started with your Ledger hardware wallet is the most important step toward securing your digital assets. Whether you're setting up a Ledger Nano S Plus, Ledger Nano X, or Ledger Stax, the official onboarding path is found at Ledger.com/Start. This is the only verified setup page provided by Ledger, ensuring you download authentic software, follow correct initialization steps, and maintain full control of your private keys.

Below is a complete guide to help you begin your Ledger journey safely and correctly — with essential tips, step-by-step instructions, security reminders, and direct references to Ledger.com/Start for reliable support.

Why You Should Always Begin at Ledger.com/Start

The crypto space can be confusing, and unfortunately, fake setup pages, phishing links, and malicious downloads are common. Ledger.com/Start is your secure gateway to:

  • Download the Ledger Live app from an official source
  • Access verified guides from Ledger Support
  • Learn best-practice security rules
  • Register your device and understand how it works
  • Avoid scams and fraudulent firmware downloads

Whenever you set up a new device or need troubleshooting, always begin at Ledger.com/Start.

Step 1: Visit Ledger.com/Start and Download Ledger Live

Your Ledger hardware wallet works hand-in-hand with Ledger Live, the all-in-one software for managing your crypto portfolio. Start by going directly to:

👉 https://www.ledger.com/start

From here, choose your device model and download Ledger Live for Windows, macOS, Linux, iOS, or Android. This ensures you are installing the authentic application published by Ledger.

After downloading, install Ledger Live and follow the on-screen setup instructions. Ledger Live will guide you through everything: initializing your device, creating accounts, updating firmware, and performing transactions.

Step 2: Initialize Your Hardware Wallet

Once you launch Ledger Live, you’ll be prompted to connect and initialize your Ledger device. Have your wallet and USB/charging cable ready.

During initialization you will:

  1. Power on the device
  2. Choose “Set up as new device”
  3. Generate a 24-word recovery phrase
  4. Confirm each word
  5. Set your PIN code

Your recovery phrase is your master key. Ledger will never know it, store it, or ask for it. It must be written down and kept offline in a secure location.

For verification instructions and video guides, you can always return to Ledger.com/Start for official help.

Step 3: Verify Your Recovery Phrase

Security is the core reason people choose Ledger wallets. The 24-word phrase displayed on your device is the only backup of your crypto accounts.

At Ledger.com/Start, Ledger Support provides guidance on:

  • How to correctly record your recovery phrase
  • Why you must never enter it into a website, app, or computer
  • What to do if the phrase is lost or compromised
  • How scammers impersonate Ledger

Remember:
Your recovery phrase should NEVER be typed into Ledger.com/Start or anywhere online. It belongs only offline and only to you.

Step 4: Install Apps and Add Crypto Accounts in Ledger Live

After setup, Ledger Live will ask you to install apps on your hardware wallet. For example:

  • Bitcoin app
  • Ethereum app
  • Solana app
  • XRP app
  • And many more

Then, inside Ledger Live, you’ll be able to add accounts, receive crypto, and manage your assets with full control of your keys.

If you’re unsure which apps to install, or you need updates or troubleshooting, simply revisit Ledger.com/Start.

Step 5: Explore Ledger Live Features

Ledger Live goes beyond basic storage. Once your accounts are added, you can:

  • Track your full portfolio in real time
  • Buy and sell crypto through partnered services
  • Swap assets
  • Stake coins like ETH, DOT, or ATOM
  • Manage NFTs
  • Update firmware securely

All of these features are fully supported through instructions and help articles linked at Ledger.com/Start.

Security Tips From Ledger Support

To keep your assets safe:

  • Only download Ledger Live from Ledger.com/Start
  • Never share your 24-word recovery phrase with anyone
  • Do not use third-party setup websites or “support agents”
  • Enable firmware updates only through Ledger Live
  • Double-check receiving addresses on the hardware screen

Your device screen is the single source of truth. If the address shown on your Ledger differs from your computer’s screen, stop immediately.